Here's my girl rant for the day. DO NOT BUY ANYTHING FROM FOREVER 21!!!
I have never purchased anything from Forever21 before, and I never will after the BS I had to deal with.
So the story goes that I had to grab some quick party clothes because I was on a business trip and did not bring anything other than suits. It was a ghetto little mall, and nothing else looked good at the time but Forever 21. I grabbed a jacket and a shirt off the rack and a bunch of costume jewelry. That was the beginning of my disastrous experience.
First, the girl at the fitting room was freaking out about not letting me the jewelry in the fitting room, and she basically peeled my other shopping bags off my hand because their "store policy" does not allow outside bags in the fitting room. Then she was sticking her face two inches from mine an telling me that I cannot remove the tags off the costume jewelry, even though I wasn't doing it and had no intention of doing so. When I tried on a jacket and walked towards the mirror to see how it looked, she chased after me and was practically yelling at me while informing me that I couldn't put the jacket on in store because their store policy prohibits the customer from doing so. She was so rude an obnoxious that I told her "Okay, I got it, now stop bugging me." I swear she was on drugs or something--her eyes were jittering and she was clearly going nuts. I quickly paid and left the store hoping that the crazy chick doesn't bite my head off on my way out.
60 bucks later, I put on my new clothes to go out. In less than an hour, the sewing on the sleeve came loose and the button fell off, and I could hear the stitches on the back of the jacket popping every time I bent over. What shitty quality!
After a night of getting pissed off that my clothes was broken, the next day I went to a different Forever 21 to return the crap I got, only to find out that not only do they not let me return the clothes, they don't even let me get store credit! The reason? The tag is not attached! I had the receipt AND the tag with me! Apparently their company "policy" says that if the tag is not attached (by a dinky little plastic thread), they don't exchange or return! They don't warranty against defects either! How crappy is that! I had never purchased anything, not even Wal-Mart, where this is the "company policy"! Their philosophy is apparently "if we can screw you over by letting you walk out of the store, we win."
I'm NEVER buying anything from Forever21 again. If you think it's cheap and quick, think twice and save yourself some money and grief. | 
